Refund policy

RETURN & REFUND POLICY

Last updated: July 2026

At Mistoria, we want every customer to shop with complete confidence.

Golden Warranty

If you are not completely satisfied with your fragrance, you may return it within 7 days of receiving your order, even if the scent was not what you expected.

To be eligible:
- The product must be returned with its original box and packaging.
- At least 90% of the fragrance must remain in the bottle.
- The return request must be submitted within 7 days of delivery.
- The product must not be intentionally damaged or altered.

Once the returned product is received and inspected, we will either issue a full refund or send a replacement product, depending on your preference.

If your order arrives damaged, leaking, defective, or incorrect, we will replace it at no additional cost.

For any return or warranty request, please contact us:

Mistoria

Email: mistoria.llc@gmail.com

WhatsApp: +971 50 534 8248