Terms of service

TERMS OF SERVICE

Last updated: July 2026

OVERVIEW

Welcome to Mistoria. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our website.

SECTION 1 - ELIGIBILITY

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

SECTION 2 - PRODUCTS

We strive to display our products as accurately as possible. However, colors and product appearance may vary depending on your device screen. We reserve the right to modify or discontinue any product without prior notice.

SECTION 3 - ORDERS

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Once an order has been confirmed, cancellation may not be possible.

SECTION 4 - PRICING

All prices are displayed in AED and may change without prior notice. Shipping charges, if applicable, will be shown during checkout.

SECTION 5 - SHIPPING

Delivery times are estimates only and may vary depending on your location and shipping carrier. Mistoria is not responsible for delays caused by shipping providers or circumstances beyond our control.

SECTION 6 - RETURNS

Returns and refunds are subject to our Return & Refund Policy.

SECTION 7 - INTELLECTUAL PROPERTY

All content on this website, including logos, images, product designs, text and graphics, is the property of Mistoria and may not be copied, reproduced or used without written permission.

SECTION 8 - LIMITATION OF LIABILITY

Mistoria shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.

SECTION 9 - GOVERNING LAW

These Terms shall be governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

SECTION 10 - CONTACT INFORMATION

For any questions regarding these Terms, please contact us:

Mistoria

Email: mistoria.llc@gmail.com

WhatsApp: +971 50 534 8248

Instagram: @mistoriaperfumes