Shipping policy

SHIPPING POLICY

Last updated: July 2026

At Mistoria, we are committed to delivering your order safely and efficiently.

Processing Time

All orders are processed within 24 hours after payment confirmation.

Delivery Time

• United Arab Emirates: 24–48 hours.
• International Orders: Up to 2 weeks, depending on the destination and customs procedures.

Please note that delivery times are estimates and may vary during public holidays, customs clearance, or unforeseen courier delays.

Shipping Charges

Shipping fees are calculated at checkout based on the delivery location.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (when available).

Incorrect Address

Please ensure your shipping information is accurate. Mistoria is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged, defective, or is lost during transit, please contact us within 48 hours of receiving your order so we can assist you.

Contact Us

Mistoria

Email: mistoria.llc@gmail.com

WhatsApp: +971 50 534 8248